At Dudook.com, we aim to facilitate smooth and fair cancellations. However, please note that cancellation policies are set by the individual hosts, and refunds are subject to their specific terms and conditions. Dudook.com provides assistance during the cancellation process but is not responsible for enforcing the host’s rules or issuing refunds.
Cancellation Policies Vary by Host
Each host can choose their preferred cancellation policy, which will be clearly stated in the listing details. It is the guest’s responsibility to review and agree to the host’s terms before making a booking.
Dudook.com’s Role
Dudook.com acts as a platform to connect hosts and guests and assist with the booking process. We do not determine or enforce individual cancellation policies. If a cancellation occurs, the host is solely responsible for the decision regarding refunds in accordance with their stated policy.
Dispute Resolution
If a disagreement arises between the guest and the host regarding a cancellation, Dudook.com may assist in mediating the situation but does not guarantee a particular outcome. It is advised that both parties communicate directly to resolve the matter.
Important Notice for Guests
Before booking, guests should carefully review the cancellation policy specified in the host’s listing to understand the terms. Dudook.com encourages transparency and communication to help prevent misunderstandings about refunds.
Contact Us for Assistance
For help with cancellations, please contact Dudook.com support at support@dudook.com. We are here to assist, but all final decisions regarding refunds are based on the host’s policy.
Last Update : 1st November 2024
