Privacy Policy
At Dudook.com, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the data you provide to us. By using our services, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
We collect personal information when you create an account, make a booking, or contact us for support. This may include your name, email address, phone number, and payment details, which are processed securely through our payment partners. Additionally, we may collect non-personal data, such as your IP address, browser type, and website usage statistics, to enhance your experience and improve our services.
How We Use Your Information
Your personal information is used primarily to process your bookings, manage your account, and provide customer support. We may also use your data to send you important updates related to your reservations or to share promotional offers and news, provided you have consented to receive such communications. Usage data helps us understand user preferences, enabling us to personalize our services and improve website functionality.
Data Protection and Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our security practices include encryption, secure data storage, and limited access to your information only by authorized personnel. While we strive to safeguard your data, please note that no method of data transmission over the internet is 100% secure.
Sharing Your Information
Dudook.com does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist in our operations, such as payment processors, customer support teams, and marketing services. These third parties are obligated to maintain the confidentiality and security of your information and are only permitted to use it for specified purposes.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. Additionally, you can choose to opt out of receiving marketing emails by following the unsubscribe instructions in the emails we send or by updating your account preferences. We will respond to your requests promptly and take reasonable steps to ensure your data is handled appropriately.
Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other reasons. When significant updates occur, we will notify you through our website or via email. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at support@dudook.com. We are here to help and ensure your privacy is respected.
Last Update : 1st November 2024
